Dealing with Challenges Non-traditional Patients Present

2:00-4:00

Moderator: LaVonne Burrows, MS, RN

2:00     Overview and Case Presentation – Lisa Koester, ANP, CNN-NP

2:15     Understanding the Provider Perspective:  Quality Metrics Facilities Are Measured for Reimbursement, Safety of Staff – Julie Williams, BSA

2:45     Understanding the Patient Perspective – Nieltje Gedney

3:15     Social Worker Role – Beth Witten, MSW, ACSW, LSCSW

3:40     Panel Discussion

4:00     Break